Winmail升级到4.8版，收发邮件常常死机，必须重启

admin · 发表于 2010-7-24 07:12:23

最近把Winmail从4.7版升级到4.8版，收发邮件常常死机，必须重启。现象如下：
1）远程outlook访问，一直处于发送接收状态，无反应；
2）Web方式访问却没什么问题；
3）这时，远程登录服务器，用Winmail的管理工具连接Winmail邮件服务器，报告邮件服务器无反应，只得重启才行；
4）很有规律，每天早上，肯定出一次，重启基本一天没问题。

解决：
上Winmail的官网，看见有如下提示：

为什么服务器上安装了瑞星防毒程序后不能正常收发邮件？
服务器上不要打开瑞星的邮件监控功能，这样会带来无法收发邮件问题，具体设置是：打开瑞星的管理程序，选择菜单“选项”/“设置”，在“计算机监控”设置页面，关闭“开机时启动邮件监控”选项，注意必须重新启动电脑才能生效。
再关闭瑞星的邮件监控后，Winmail 可以和瑞星配合使用，不过还有进行以下设置：打开瑞星的管理程序，选择菜单“选项”/“设置”，在“计算机监控”设置页面，选择“开机时启动文件监控”，再选择“高级设置”，打开“杀毒设置”窗口，在“发现病毒后处理方式”选择“删除文件”，在“发现清除失败后处理方式”选择“忽略”；注意必须重新启动电脑才能生效。然后在 Winmail 的“防病毒设置”选择“病毒防火墙”模式。不过需要注意的是在打开瑞星的管理程序时，瑞星的防护功能无效，而且正常使用时瑞星的防护功能也可以失效。

看来，同时安装Winmail和瑞星是需要配置一下的。于是从Winmail官网抄过来如下做法，希望有效。

1.设置关闭瑞星的“邮件监控”：此功能可能导致正常邮件不能收发，关闭对安全无影响。

2.设置排除目录如下图：图中c:\Program Files\Magic Winmail\为你所用机器中Winmail的安装路径。

3.在文件适时防护中设置：文件监控的安全级别为“高”。

注意事项：
如果如上设置后测试还不成功，请注意测试时瑞星在右下角提示：
如果瑞星杀毒软件在“发送测试信”时文件监控发现病毒，但显示为“不处理”？winmail提示“操作失败”
解决办法如下：
瑞星监控发现病毒提示不处理，可能与病毒隔离区空间不足及病毒文件本身的特殊性有关。

病毒隔离区剩余空间的查看设置方法：
依次点击【开始】-【程序】-【瑞星全功能安全软件】/【瑞星杀毒软件】-【病毒隔离区】，启动病毒隔离区。

点击【设置空间】按钮，查看隔离区剩余空间大小，如果隔离区的剩余空间不足，需要查看病毒隔离区所在的硬盘分区剩余空间是否不足，如剩余空间不足，需要释放硬盘磁盘空间，也可以尝试把病毒隔离区移至其他盘符，或者选择空间自动增长，但要确磁盘有空间可以使用。

admin · 发表于 2010-7-24 07:32:04

实际是否真能解决问题，需要观察。

admin · 发表于 2010-7-25 06:25:31

似乎这个问题用此方法解决了。

admin · 发表于 2010-7-26 11:53:41

今天早上起来，又出过去的问题，于是就远程上服务器，看了下，Winmail的系统日志，如下：
2010/07/26-00:00:16 8028 [Reset Domain Storage] Starting...
2010/07/26-00:00:16 8028 [Reset Domain Storage] Finished
2010/07/26-00:00:16 8028 [Reset Mailbox UsedSpace] Starting...
2010/07/26-00:00:17 8028 [Reset Mailbox UsedSpace] Finished
2010/07/26-00:00:17 8028 [Reset Mailbox SMSSetup] Starting...
2010/07/26-00:00:17 8028 [Reset Mailbox SMSSetup] Finished
2010/07/26-00:00:33 8028 [SYSTEM BACKUP] Starting...
2010/07/26-00:00:33 8028 [SYSTEM BACKUP] It is starting that backuping system config.
2010/07/26-00:00:34 8028 [SYSTEM BACKUP] It is finish that backuping system config.
2010/07/26-00:00:34 8028 [SYSTEM BACKUP] Finished
2010/07/26-07:53:05  11252 ******** Start Service ********
2010/07/26-07:53:05  11252 ADMIN server (Port: 6000) start success.
2010/07/26-07:53:05  11252 SMTP server (Port: 25) start success.
2010/07/26-07:53:05  11252 Secure SMTP server (Port: 465) start success.
2010/07/26-07:53:05  11252 POP3 server (Port: 110) start success.
2010/07/26-07:53:05  11252 Secure POP3 server (Port: 995) start success.
2010/07/26-07:53:05  11252 IMAP4 server (Port: 143) start success.
2010/07/26-07:53:05  11252 Secure IMAP4 server (Port: 993) start success.
2010/07/26-07:53:05  11252 FTP server (Port: 6021) start success.
2010/07/26-07:53:05  11252 Secure FTP server (Port: 6990) start success.
2010/07/26-07:53:05  11252 HTTP server (Port: 6080) start success.
2010/07/26-07:53:05  11252 Secure HTTP server (Port: 6443) start success.
2010/07/26-07:53:06  11252 LDAP server (Port: 389) start success.
2010/07/26-07:53:06  11252 Queue process start success.
2010/07/26-07:53:06  11252 Scheduler process start success.
发现在每天零点，Winmail会自动去做一个数据备份的动作。

把这个功能关闭，不知道能否奏效？明天观察下。

admin · 发表于 2010-7-27 09:44:32

今天邮件系统正常了，看来，昨天取消了每天自动零点备份动作，是问题的根本解决方法。于是，把瑞星杀毒软件的邮件实时监控功能开启，看看明天是否也没什么问题？

又一天，看来，还是要把瑞星杀毒的邮件实时监控关闭。

admin · 发表于 2010-8-4 10:36:59

今天早上又死机了。
直接打电话给Winmail的技术支持。他让我System和SMTP日志发给他。
System Log
2010/08/04-00:00:33 8884 [Reset Domain Storage] Starting...
2010/08/04-00:00:33 8884 [Reset Domain Storage] Finished
2010/08/04-00:00:33 8884 [Reset Mailbox UsedSpace] Starting...
2010/08/04-00:00:33 8884 [Reset Mailbox UsedSpace] Finished
2010/08/04-00:00:33 8884 [Reset Mailbox SMSSetup] Starting...
2010/08/04-00:00:33 8884 [Reset Mailbox SMSSetup] Finished
2010/08/04-09:29:42 8036 ******** Start Service ********
2010/08/04-09:29:42 8036 ADMIN server (Port: 6000) start success.
2010/08/04-09:29:42 8036 SMTP server (Port: 25) start success.
2010/08/04-09:29:42 8036 Secure SMTP server (Port: 465) start success.
2010/08/04-09:29:42 8036 POP3 server (Port: 110) start success.
2010/08/04-09:29:42 8036 Secure POP3 server (Port: 995) start success.
2010/08/04-09:29:42 8036 IMAP4 server (Port: 143) start success.
2010/08/04-09:29:42 8036 Secure IMAP4 server (Port: 993) start success.
2010/08/04-09:29:42 8036 FTP server (Port: 6021) start success.
2010/08/04-09:29:42 8036 Secure FTP server (Port: 6990) start success.
2010/08/04-09:29:42 8036 HTTP server (Port: 6080) start success.
2010/08/04-09:29:42 8036 Secure HTTP server (Port: 6443) start success.
2010/08/04-09:29:42 8036 LDAP server (Port: 389) start success.
2010/08/04-09:29:42 8036 Queue process start success.
2010/08/04-09:29:42 8036 Scheduler process start success.
Smtp Log
2010/08/04-00:19:58 6280 Connect from 116.16.119.40
2010/08/04-00:20:02 6280 remote ehlo = hvty.com
2010/08/04-00:20:02 6280 max msg size = 20971520
2010/08/04-00:20:02 6280 remote rset
2010/08/04-00:20:05 6280 remote sent 'mail from' = from:<end@hvty.com>
2010/08/04-00:20:05 6280 mail from = end@hvty.com
2010/08/04-00:20:05 6280 remote sent 'rcpt to' = to:<leyon.liu@redonetek.com>
2010/08/04-00:20:05 6280 rcpt to = leyon.liu@redonetek.com
2010/08/04-00:20:05 6280 no mail relay for 'rcpt to' = leyon.liu@redonetek.com
2010/08/04-00:20:13 6280 quit
2010/08/04-00:20:13 6280 end connection
2010/08/04-00:21:38 4684 Connect from 58.59.250.103
2010/08/04-00:21:38 4684 remote ehlo = sbcglobal.net
2010/08/04-00:21:38 4684 max msg size = 20971520
2010/08/04-00:21:38 4684 remote sent 'mail from' = FROM: <acsusinc@sbcglobal.net>
2010/08/04-00:21:38 4684 mail from = acsusinc@sbcglobal.net
2010/08/04-00:21:38 4684 remote sent 'rcpt to' = TO: <sales@longteam.net>
2010/08/04-00:21:38 4684 rcpt to = sales@longteam.net
2010/08/04-00:21:38 4684 smtp data
2010/08/04-00:21:38 4684 MAIL FROM checking enabled, going through DNS
2010/08/04-00:21:38 4684 go ahead, end data with CRLF.CRLF
2010/08/04-00:21:39 4684 data bytes received = 55987
2010/08/04-00:21:39 4684 message[1280852499.1219.4684,S=56171] accepted for delivery
2010/08/04-00:21:39 4684 quit
2010/08/04-00:21:39 4684 end connection
2010/08/04-00:22:30 6564 Connect from 58.61.60.153
2010/08/04-00:22:31 6564 remote ehlo = yahoo.com.cn
2010/08/04-00:22:31 6564 max msg size = 20971520
2010/08/04-00:22:31 6564 remote rset
2010/08/04-00:22:31 6564 remote sent 'mail from' = from:<wwwb5892u6666ji356hgjhh@yahoo.com.cn>
2010/08/04-00:22:31 6564 mail from = wwwb5892u6666ji356hgjhh@yahoo.com.cn
2010/08/04-00:22:31 6564 remote sent 'rcpt to' = to:<sales@longteam.net>
2010/08/04-00:22:31 6564 rcpt to = sales@longteam.net
2010/08/04-00:22:31 6564 smtp data
2010/08/04-00:22:31 6564 MAIL FROM checking enabled, going through DNS
2010/08/04-00:22:31 6564 go ahead, end data with CRLF.CRLF
2010/08/04-00:22:31 6564 data bytes received = 468
2010/08/04-00:22:31 6564 message[1280852551.1389.6564,S=664] accepted for delivery
2010/08/04-00:22:31 6564 quit
2010/08/04-00:22:31 6564 end connection
2010/08/04-00:30:50 4912 Connect from 116.5.138.62
2010/08/04-00:30:50 4912 remote ehlo = gmail.com
2010/08/04-00:30:50 4912 max msg size = 20971520
2010/08/04-00:30:50 4912 remote rset
2010/08/04-00:30:50 4912 remote sent 'mail from' = from:<Ellen.Kui93@gmail.com>
2010/08/04-00:30:50 4912 mail from = ellen.kui93@gmail.com
2010/08/04-00:30:51 4912 remote sent 'rcpt to' = to:<nizg@abvtc.com>
2010/08/04-00:30:51 4912 rcpt to = nizg@abvtc.com
2010/08/04-00:30:51 4912 no mail relay for 'rcpt to' = nizg@abvtc.com
2010/08/04-00:30:51 4912 quit
2010/08/04-00:30:51 4912 end connection
2010/08/04-00:51:00 6800 Connect from 222.50.48.214
2010/08/04-00:51:00 6800 remote ehlo = ydfc.com
2010/08/04-00:51:00 6800 max msg size = 20971520
2010/08/04-00:51:01 6800 remote rset
2010/08/04-00:51:01 6800 remote sent 'mail from' = from:<pdou@ydfc.com>
2010/08/04-00:51:01 6800 mail from = pdou@ydfc.com
2010/08/04-00:51:02 6800 remote sent 'rcpt to' = to:<sales@longteam.net>
2010/08/04-00:51:02 6800 rcpt to = sales@longteam.net
2010/08/04-00:51:02 6800 smtp data
2010/08/04-00:51:02 6800 MAIL FROM checking enabled, going through DNS
2010/08/04-00:51:02 6800 go ahead, end data with CRLF.CRLF
2010/08/04-00:51:03 6800 data bytes received = 7206
2010/08/04-00:51:03 6800 message[1280854263.6980.6800,S=7376] accepted for delivery
2010/08/04-00:51:03 6800 quit
2010/08/04-00:51:03 6800 end connection
2010/08/04-00:57:21 9428 Connect from 115.174.14.76
2010/08/04-00:57:21 9428 remote ehlo = 163.com
2010/08/04-00:57:21 9428 max msg size = 20971520
2010/08/04-00:57:22 9428 remote rset
2010/08/04-00:57:22 9428 remote sent 'mail from' = from:<guhhhhhhhhangz@163.com>
2010/08/04-00:57:22 9428 mail from = guhhhhhhhhangz@163.com
2010/08/04-00:57:22 9428 remote sent 'rcpt to' = to:<sales@longteam.net>
2010/08/04-00:57:22 9428 rcpt to = sales@longteam.net
2010/08/04-00:57:22 9428 smtp data
2010/08/04-00:57:22 9428 MAIL FROM checking enabled, going through DNS
2010/08/04-00:57:22 9428 go ahead, end data with CRLF.CRLF
2010/08/04-00:57:22 9428 data bytes received = 1107
2010/08/04-00:57:22 9428 message[1280854642.8218.9428,S=1285] accepted for delivery
2010/08/04-09:31:29 7608 Connect from 85.214.96.170
2010/08/04-09:31:30 7608 remote ehlo = h1763239.stratoserver.net
2010/08/04-09:31:30 7608 max msg size = 20971520
2010/08/04-09:31:30 7608 remote sent 'mail from' = FROM:<emily@kaiyuan.de> SIZE=6961
2010/08/04-09:31:30 7608 mail from = emily@kaiyuan.de
2010/08/04-09:31:30 7608 remote sent 'rcpt to' = TO:<sales@longteam.net>
2010/08/04-09:31:30 7608 rcpt to = sales@longteam.net
2010/08/04-09:31:31 7608 smtp data
2010/08/04-09:31:31 7608 MAIL FROM checking enabled, going through DNS
2010/08/04-09:31:31 7608 go ahead, end data with CRLF.CRLF
2010/08/04-09:31:31 7608 data bytes received = 6964
2010/08/04-09:31:31 7608 message[1280885491.653.7608,S=7154] accepted for delivery
2010/08/04-09:31:32 7608 quit
2010/08/04-09:31:32 7608 end connection

最后给了我个新的4.8的安装包，让我覆盖重新安装。
我按照他说的，重装了下。发现，几个关键文件的时间变化了。比如，
MailServer.exe的修改日期从上次的2010年7月5日变回到2010年6月25日。
明天看有什么变化？

cusnoopy · 发表于 2014-2-26 01:50:06

不错哦！标记下~~~！

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Winmail升级到4.8版，收发邮件常常死机，必须重启

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